Morehost.
Lessroutine.
AURA answers calls, emails and chats for your hotel - so your team has time again for the guests on site.
150+ hotels trust AURA|4.8 stars on Trustpilot
We know how that feels.
Calls get lost, because no one can pick up.
Your team burns out as a human answering machine.
Guests book elsewhere, because they're stuck on hold.
Staff is missing - and reinforcements are nowhere in sight.
Other hotels are going digital, while you watch.
No peace of mind in the evening, because the hotel never sleeps.
Hospitality is a people’s business. Passionate hosts shouldn't have to burn out as answering machines.
This is AURA. Your new AI receptionist.
She takes the routine off your team's hands - so they can focus on the guests standing in front of them.
Answers every call - 24/7, in your guests' language. No busy signal, no hold queue.
Answers enquiries instantly and personally. Not from a template - but tailored to your property.
Advises guests on your website in real time, answers questions and guides them straight to booking - instead of to Booking.
Across all three channels, guests can book directly, request offers and receive upgrades - thanks to deep PMS integration.
Three steps to a relieved front desk.
You take care of your guests. We take care of AURA.
We listen
Together we look at which enquiries burden your team the most - and how AURA should represent your property. No tech talk - just an honest conversation about your everyday work.
AURA learns your hotel
We connect AURA to your systems and train her with your property's knowledge - from room types and spa offerings to your cancellation terms. Within a few days she's ready to go.
Breathe
AURA works. Your team has time again for the guests on site. You keep full control through the dashboard - and never miss a booking request again.
150+ hotels. One insight: Personal service and AI are not a contradiction.
AURA generates over €17,000 in additional revenue per month for us - revenue that would have been lost without AURA.
AURA takes almost 500 calls off our team every month. That's 13 hours in which our team can focus on the guests on site.
“Many of our guests don't even notice that they weren't just speaking with a real person.”
Over 150 hotels trust AURA. Not because they love technology - but because they love their guests.
Two paths. One leads forward.
Your best employees burn out - or quit.
A glance at the dashboard in the morning - everything's running.
Guests sit on hold and book with the competition.
Your team has time again for the guests standing in front of them.
Growth fails because the staff for it doesn't exist.
Every enquiry is answered. Every booking opportunity seized.
Evenings and holidays go to the hotel, not to the family.
In the evening your mind is free - for family, for new ideas, for what you love about hospitality.
And the next generation wonders whether it's still worth taking over the property.
Colleagues ask you: “How do you do it?”
From a hotelier drowning in day-to-day operations.
To a confident host who runs their property with vision.
Good hoteliers know: Those who look after their team look after their guests.
Get to know AURA in a personal conversation - or try it live right now.