Integration
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AURA + apaleo

AI receptionist on the apaleo Open Platform for innovative hotels.

Last updated: March 30, 2026

apaleo has made a name for itself as an API-first PMS. Its open-platform approach lets hotels assemble their tech stack freely - and this is exactly where AURA fits in perfectly.

AURA uses the open apaleo platform to give your hotel an AI receptionist that works seamlessly with apaleo. Availability, rates and bookings - everything runs through the apaleo API, in real time and without a media break.

Hotels that choose apaleo are typically innovative and tech-savvy. They do not want monolithic software, but the best tools for each area. AURA is the best tool for automated guest communication - and fits seamlessly into your apaleo stack.

What AURA + apaleo can do together

Open Platform

AURA uses the apaleo Open Platform for maximum flexibility and real-time data.

Direct booking

Reservations are created directly in the system via the apaleo API.

Rate management

AURA reads your apaleo rates and quotes guests the correct price.

Webhook events

Automatic notifications for booking changes and updates.

Configurable logic

You decide which rates and rooms the AI offers, when and how.

Benefits

What apaleo hotels gain with AURA

  • Fits perfectly into your best-of-breed tech stack
  • Maximum flexibility thanks to apaleo's open-platform approach
  • Direct booking via the apaleo API - no workaround
  • Configurable sales logic: you set the rules
  • Fast integration thanks to the API-first architecture of both systems

See the difference from apaleo for yourself

Try AURA live or book a free intro call.

Book an intro call

How setup works

1

Intro call: we understand your apaleo stack and your requirements

2

API connection: AURA is connected via the apaleo Open Platform

3

Configuration: set up sales logic, rates, room categories and workflows

4

Go-live: test and activation - AURA fits into your existing stack

Frequently asked questions about AURA + apaleo

Does AURA work together with other apaleo apps?

Yes. AURA fits into your apaleo stack as another app and runs alongside your existing integrations. There are no conflicts with other apaleo apps.

Can I customise the sales logic myself?

Yes. Via the AURA dashboard you can configure which rates, room categories and packages the AI should offer, when and how. You are the AI's trainer.

Does AURA use the apaleo webhooks?

AURA can process apaleo events to react automatically to booking changes or updates. We discuss the exact configuration in the intro call.

See for yourself

Try AURA live or book a free intro call.

Book an intro call

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