Integration

AURA + ibelsa

AI receptionist with a direct ibelsa connection for your hotel.

Last updated: March 30, 2026

ibelsa is one of the most popular cloud PMS in the DACH region - especially among independent hotels, guesthouses and small to medium-sized hotels. Its modern, user-friendly interface and cloud architecture make ibelsa an ideal foundation for digitalisation.

With the AURA integration, your ibelsa system becomes the foundation for fully automated guest communication. AURA accesses your ibelsa data in real time: room availability, rates and bookings. That means: when a guest calls, the AI can book directly in ibelsa - during the call.

Many ibelsa hotels know the problem: in the evenings and at weekends the front desk is unstaffed, yet guests still call. With AURA no call is lost - and every booking enquiry is handled immediately, right in your ibelsa system.

What AURA + ibelsa can do together

Real-time availability

AURA checks room availability directly in ibelsa - instantly, on every call.

Direct booking in the PMS

Bookings are created in ibelsa during the call. No form, no media break.

Rates and prices

AURA knows your ibelsa rate structure and quotes guests the correct price.

Booking vs. quote

The AI recognises whether the guest wants to book or receive a quote, and acts accordingly.

Automatic confirmation

After the booking, the guest automatically receives a confirmation email.

Benefits

What ibelsa hotels gain with AURA

No more missed bookings - AURA answers every call, 24/7
Direct booking in ibelsa with no manual effort for your team
More direct bookings instead of OTA commissions to Booking.com
Your team has time for the guests on site again
Setup in just a few days - without changes to your ibelsa setup

See the difference from ibelsa for yourself

Try AURA live or book a free intro call.

Book an intro call

How setup works

Intro call: we get to know your hotel and your ibelsa configuration

Connection: we connect AURA to your ibelsa system (no changes to ibelsa needed)

Configuration: we set up the AI with your hotel information, rates and booking rules

Go-live: after a joint test, AURA takes over - your team stays in control at all times

Frequently asked questions about AURA + ibelsa

Do I need to change anything in my ibelsa system?

No. AURA connects to your existing system via the ibelsa interface. No changes to your ibelsa configuration are needed.

Can AURA also sell packages from ibelsa?

Yes. AURA can offer and directly book the packages and bundles you have set up in ibelsa over the phone.

What happens if ibelsa is temporarily unavailable?

AURA detects connection problems and politely informs the guest that the availability check is currently not possible. The request is forwarded to your team as a ticket.

See for yourself

Try AURA live or book a free intro call.

Book an intro call