Integration

AURA + iloca

AI receptionist with a direct iloca connection for hotels, apartments and boarding houses.

Last updated: August 27, 2026

iloca is a cloud PMS from Germany: reservations, accounting, channel manager, digital check-in, guest app and housekeeping all run in one system. It is hosted in Germany and its processes are built around GDPR.

AURA adds the channels a PMS does not cover: phone, email and chat. The AI checks availability, answers guest questions and creates reservations - directly in iloca, during the conversation.

Properties without a permanently staffed reception benefit most: boarding houses, serviced apartments and small hotels stay reachable with AURA without anyone being on site.

What AURA + iloca can do together

Real-time availability

AURA checks free units directly in iloca before confirming anything.

Direct booking in the PMS

Reservations are created during the call - no re-keying.

Reachable without reception

Ideal for boarding houses and apartments without a 24/7 front desk.

Digital arrival explained

AURA reliably explains self check-in, key codes and directions.

Multilingual

Guests are served in more than 25 languages - without extra staff.

Benefits

What iloca hotels gain with AURA

Reachable around the clock, even without a staffed front desk
Direct booking in iloca instead of a callback list
More direct bookings instead of portal commission
Recurring questions about arrival and check-in answered automatically
No changes to your iloca setup required

See the difference from iloca for yourself

Try AURA live or book a free intro call.

Book an intro call

How setup works

Intro call: we get to know your property and your iloca configuration

Connection: AURA is connected to iloca

Configuration: units, rates, arrival information and booking rules are set up

Go-live: after a joint test AURA takes over phone, email and chat

Frequently asked questions about AURA + iloca

Is AURA suitable for boarding houses without a reception?

Yes, especially for those. Where nobody is permanently at the desk, AURA answers the calls, explains the digital check-in and creates bookings directly in iloca.