Integration

AURA + vioma

AI receptionist with a direct vioma connection for leisure hotels and tourism regions.

Last updated: March 30, 2026

vioma is the hotel software of choice for many leisure hotels and wellness resorts - especially in Austria, South Tyrol and southern Germany. Its integrated channel manager and the close interplay between PMS and online distribution make vioma a complete solution.

AURA adds what has been missing to vioma: an AI that answers calls, replies to emails and chats on your website. AURA accesses your vioma data directly - availability, rates and room categories in real time.

Leisure hotels have special requirements: seasonal peaks, complex packages, guests calling to ask about wellness packages. AURA understands these enquiries and can handle them directly in vioma - even in the evenings and at weekends, when your team is off duty.

What AURA + vioma can do together

Real-time availability

AURA checks room availability directly in vioma - including seasonal rates.

Direct booking in the PMS

Bookings are created in vioma during the call. Instant confirmation.

Packages and bundles

AURA can sell wellness packages and holiday offers from vioma over the phone.

Upselling

Room upgrades and add-ons are actively offered and booked directly.

Multilingual

International guests are served in their language - important for tourism regions.

Benefits

What vioma hotels gain with AURA

Automatically absorb seasonal enquiry peaks - without additional staff
Sell packages and wellness bundles directly over the phone
Serve international guests in 25+ languages
More direct bookings in peak season, when the front desk is overloaded
Seamless integration without changes to your vioma system

See the difference from vioma for yourself

Try AURA live or book a free intro call.

Book an intro call

How setup works

Intro call: we analyse your vioma configuration and seasonal requirements

Connection: we connect AURA to vioma via the existing interface

Configuration: packages, room types, rates and booking rules are set up

Go-live: after the test, AURA takes over - ideal to start before the next peak season

Frequently asked questions about AURA + vioma

Can AURA handle the seasonal rates in vioma?

Yes. AURA reads the current rates directly from vioma - including seasonal prices, minimum stays and surcharges.

Does AURA also work with the vioma channel manager?

AURA and the vioma channel manager complement each other: the channel manager controls the OTA channels, AURA the direct phone, email and chat channel. Both result in bookings landing in vioma.