AURA + Smoobu
AI receptionist for vacation rentals, apartments and small properties running Smoobu.
Last updated: August 27, 2026
Smoobu bundles PMS, channel manager and booking engine in one interface. Hosts of vacation rentals, apartments, guesthouses and small hotels manage calendars, rates and bookings across Airbnb, Booking.com and their own website.
What Smoobu does not take off your hands is the phone. That is where AURA comes in: the AI answers calls, handles questions about amenities, arrival and availability, and records booking requests - even while you are out or looking after several units.
For small operations that is often the decisive difference. A host who cannot be reachable around the clock loses enquiries to the next listing. With AURA every enquiry stays with you.
What AURA + Smoobu can do together
Reachable without a front desk
AURA answers calls even when nobody is on site - exactly the problem small properties have.
Answers about your units
Amenities, arrival, key handover, pets: AURA knows your answers.
Structured enquiries
Booking requests reach you complete instead of as half a voicemail.
Several units
AURA looks after multiple apartments or properties through one number.
Multilingual
International guests are served in more than 25 languages.
Benefits
What Smoobu hotels gain with AURA
- No missed call, even without a staffed reception
- Fewer repetitive phone questions, because AURA handles the standard ones
- More direct bookings instead of portal commission
- Reachable in the evening, at the weekend and while you are away
- No system change - your Smoobu setup stays as it is
See the difference from Smoobu for yourself
Try AURA live or book a free intro call.
How setup works
Intro call: we look at your units and the most common guest questions
Connection: AURA is connected to Smoobu
Configuration: units, prices, arrival information and house rules are set up
Go-live: after a test AURA takes over phone, email and chat
Frequently asked questions about AURA + Smoobu
Is AURA worth it for just a few units?
Yes. Small hosts in particular have no staffed reception - which is exactly where every missed call counts. AURA can be set up for individual units too.
Can AURA answer questions about arrival and key handover?
Yes. We set up all recurring information about arrival, self check-in, parking or house rules once - after that AURA answers them reliably.
Do I have to change anything in Smoobu?
No. AURA is connected to your existing Smoobu account. Your channels and calendars stay untouched.
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