Integration

AURA + HNS

AI receptionist as a complement to your HNS booking engine.

Last updated: March 30, 2026

Hotel Net Solutions (HNS) is the choice of many independent hotels for booking engine and channel management. The focus is on direct distribution - hotels should generate bookings through their own website rather than via OTAs.

AURA shares this philosophy: more direct bookings, fewer OTA commissions. That is why HNS and AURA complement each other perfectly. While HNS controls online distribution, AURA automates direct contact - phone, email and chat.

Independent hotels and guesthouses in particular often cannot afford a 24/7 front desk. AURA steps in when no one is there - and ensures that no booking enquiry goes unanswered.

What AURA + HNS can do together

Availability sync

AURA knows your current HNS availability and rates.

Direct-booking focus

Phone enquiries are turned into direct bookings - OTA commissions go down.

24/7 availability

Ideal for guesthouses and inns without a 24-hour front desk.

Web chat

Complements the HNS booking engine with an intelligent chat on your website.

Email automation

Booking enquiries by email are answered automatically and immediately.

Benefits

What HNS hotels gain with AURA

Same philosophy: more direct bookings, less OTA dependency
24/7 availability even without a permanently staffed front desk
Ideal for independent hotels and guesthouses
Web chat as a complement to the HNS booking engine
Email enquiries answered in minutes instead of hours

See the difference from HNS for yourself

Try AURA live or book a free intro call.

Book an intro call

How setup works

Intro call: we discuss your HNS configuration and direct-distribution strategy

Connection: AURA is connected to HNS

Configuration: sync availability, rates and booking rules

Go-live: AURA takes over phone, email and chat - HNS the online channel

Frequently asked questions about AURA + HNS

We are a small guesthouse. Is AURA still worth it?

AURA is especially worthwhile for small operations. If you cannot staff your front desk around the clock, AURA catches the enquiries that would otherwise be lost. That pays off quickly.

Does AURA replace our HNS booking engine?

No. AURA and HNS complement each other. HNS remains responsible for online bookings. AURA takes over the channels a booking engine does not cover: phone, email and chat.