Integration

AURA + Busy Rooms

AI receptionist with a Busy Rooms connection for hotels, groups and resorts.

Last updated: August 27, 2026

Busy Rooms is a cloud-based central reservation system: booking engine, channel manager, revenue management and property management all run through a single login. Around 2,200 properties in 80 countries distribute their availability through it.

AURA picks up exactly where a distribution system ends: with the guest who would rather call. AURA answers the call, checks availability and creates the reservation - without anyone on your team reaching for the phone.

Multi-property operators know the problem: enquiries arrive by phone, email and website while the front desk is already busy. AURA catches those channels and feeds the result back into your system landscape.

What AURA + Busy Rooms can do together

Real-time availability

AURA checks free capacity before it promises anything to the guest.

Reservations without media breaks

Bookings are created during the call and land straight in your system.

Several properties, one AI

AURA can take enquiries for multiple locations and assign them to the right property.

Stronger direct business

Every booking through AURA is a booking without OTA commission.

Multilingual

International guests are served in their own language - in more than 25 languages.

Benefits

What Busy Rooms hotels gain with AURA

No lost call - not in the evening, at the weekend or in high season
Enquiries for several properties handled by one AI instead of several front desks
More direct bookings instead of commission to OTAs
Your front desk team stays with the guests in front of them
No changes to your Busy Rooms setup required

See the difference from Busy Rooms for yourself

Try AURA live or book a free intro call.

Book an intro call

How setup works

Intro call: we look at your properties, rates and booking rules

Connection: AURA is connected to Busy Rooms - your existing setup stays untouched

Configuration: room categories, rates and conversation guidelines are set up

Go-live: after a joint test AURA takes over phone, email and chat

Frequently asked questions about AURA + Busy Rooms

Does AURA work for several properties at once?

Yes. AURA can take enquiries for multiple locations and assign the reservation to the right property - useful for groups that already centralise distribution in Busy Rooms.