Integration

AURA + Casablanca

AI receptionist for Casablanca hotels - the PMS connection is in preparation.

Last updated: August 27, 2026

CASABLANCA hotelsoftware from Schönwies in Tyrol is one of the established hotel software providers in German-speaking Europe: PMS, CRM, distribution, MICE, spa and housekeeping in one system, family-owned since 1990 and in use at more than 2,000 hotels.

The direct connection between AURA and Casablanca is in preparation. Once it is live, AURA will check availability and create reservations directly in the system - just as it already does with other PMS.

You do not have to wait for that: AURA already answers calls, emails and chats today, handles guest questions and records booking requests in a structured way. Your team receives them cleanly prepared - and enters them into Casablanca until the connection is finished.

What AURA + Casablanca can do together

In preparation: PMS connection

Availability checks and direct booking in Casablanca are in progress.

Reachable today

AURA answers calls, emails and chats from day one - even without the PMS connection.

Structured enquiries

Booking requests reach your team complete and traceable.

Guest questions answered automatically

Amenities, directions, spa hours, house rules: AURA knows your answers.

Multilingual

International guests are served in more than 25 languages.

Benefits

What Casablanca hotels gain with AURA

No lost call - regardless of the state of the PMS connection
Your team is relieved immediately, not only after the integration project
Enquiries arrive structured instead of as a note or a voicemail
International guests are served in their own language
Once the Casablanca connection is live it is simply added - no restart

See the difference from Casablanca for yourself

Try AURA live or book a free intro call.

Book an intro call

How setup works

Intro call: we get to know your property and your Casablanca configuration

Start without the PMS connection: AURA takes over phone, email and chat and records enquiries in a structured way

Configuration: hotel information, rates and conversation guidelines are set up

Connection: as soon as the Casablanca integration is available it is added

Frequently asked questions about AURA + Casablanca

Is the Casablanca integration available yet?

Not yet. The direct connection is in preparation. AURA can already be used in your property for phone, email and chat.

What can AURA do without the PMS connection?

AURA answers calls, handles questions about your property, records booking requests completely and passes them to your team. What is missing is the automatic availability check and creating the reservation directly.